As a Support Site Reliability Engineer (SRE) leader, you will lead our efforts in establishing a support SRE team that works closely with Money Forward Japan’s Product SRE to increase productivity. The ideal candidate will utilize leadership and technical skills to streamline operational tasks affecting Product SRE team efficiency through collaboration with SRE teams located in Japan and Vietnam.

Responsibilities / Expectations

• Design and execute the Support SRE team’s strategic roadmap.

• Collaborate with Money Forward Japan’s Product SRE teams to identify opportunities for improving operational efficiency and reducing toil. 

•  Mentor and coach team members to foster their growth and development in technical and collaboration areas.

•  Drive a culture of continuous improvement and knowledge sharing within the team.

•  Design and implement automation solutions to standardize operational tasks, reducing manual effort and improving efficiency.

•  Develop and maintain tools, scripts and processes to automate routine operational tasks.

•  Build, maintain, and improve our infrastructure, including monitoring, diagnosing, and resolving incidents promptly.

• Participate in incident response, on-call rotations, and post-mortem analysis.

Skill / Experience

• At least 5 years experience as a DevOps Engineer (Experience on on-premises environments being a plus) or similar.

• 3+ years of hands-on experience with AWS or other cloud platforms. Experience with managed AWS services is a plus.

• Solid understanding of CI/CD pipelines and best practices.

• Working understanding of containerization technologies (Docker and Kubernetes).

• Experience with monitoring and logging solutions.

• Proficiency with IaC (e.g., Terraform).

• Deep understanding and hands-on experience with MySQL or similar relational databases.

• Proven track record in training and educating team members, promoting a culture of continuous learning.

• Strong ownership and responsibility, with a proactive and solutions-oriented mindset.

• Experience in developing and operating web applications built in Go or Ruby is a plus.

• Project management experience.

• English language proficiency at a professional working level.

• People management or team leadership experience is a plus.

Caring Mental & Physical Recreation:

• Hybrid working: 2 days at the office and 3 days WFH
• Working hour: Flexible start 8AM-9AM from Mon-Fri
• Full salary in probation
• Insurance: Applied from Probation period:
  • Social Insurance, Health Insurance, Unemployment Insurance (on 100% salary)
  • Private health insurance & accident insurance. From Managing level: extra for family members
• Bonus: 13th month salary
• 16 - 24 paid days off and more
• Paternity leave: Extra 5 days
• Annual company trip; Quarterly team building
• Billiards & Running club
• Annual health check
• Well-equipped facility: Macbook pro, additional monitor,..

Caring Career & Development:

• Clear Career path
• Foreign language & International technology-related certifications sponsoring
• External & internal training courses
• Soft-skill workshops
• Tech seminars
• Monthly and biannual Recognition Awards
• Performance & salary review: twice/year (Jun & Dec)